As you are probably aware, Royal Mail have scheduled further strikes this week. Please note this only affects “Standard” delivery to UK addresses, not Express.
Local delivery services and the sorting office at Royal Mail HQ will be closed this Thursday, Friday and Saturday. We want to make sure that your order doesn’t get caught in the backlog and we have some alternatives for you to think about when placing your order.
At checkout, you can choose our Express service. This is a guaranteed, signed for service, which is totally unaffected by the strikes. UK Express starts at £10 and is definitely value for money. You will be able to track the delivery online and the service is 1-3 days guaranteed (once shipped).
During the strike action, we are offering a special collection service. If you are based locally to our Clerkenwell warehouse in London, please send us your order number via the contact form, quoting COLLECTION in the subject line. We’ll then flag your order for collection and give you instructions on how/where to collect your order. This is for a limited time only, so be sure to get your order in ASAP!
In the meantime, fingers crossed for a speedy resolution to these disputes.
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The collection option is awesome! Though it’s kinda silly, I have to ask though: Will my shipping fee be refunded if I choose to collect my order?
We’re really sorry but we’re not able to give free shipping for collection orders. Please bear in mind the cost is not just the physical shipping, it incorporates packing and administration too.
Hmm. I ordered some business cards that were dispatched on Tuesday, standard mail. I guess it’ll take a week now to turn up. DRAT!
Its not clear at check-out that Express is unaffected by Royal Mail strike action. I made purchase before I saw blog…perhaps this should be clarified??
I’m assuming this will affect international shipping too?
Hi Danika, no, this will not affect international shipping. This is only affecting UK, standard shipping deliveries, which are delivered by staff working for Royal Mail.