WORKING FOR MOO

MOO is an award-winning online print business. We're passionate about design and the difference it can make to our customers and the world. We love to help both individuals and businesses to stand out - and we're looking for talented individuals to help us do just that.

If you're passionate about design, ambitious, resourceful and love a challenge, check out the vacancies below:

• Head of Marketing
• Junior Unix Systems Administrator
• QA Analyst
• Senior Web Designer
• Senior Online Product Manager

To apply for any of these positions, please send your CV to jobs@moo.com. Help us out by including the job title you are applying for in the subject line of your email. (NO AGENCIES please).

What's it like working at MOO?

• We're a team of people who are passionate about what we do
• Our appreciation for great design and innovation runs through everything here, from the site to the products and the back-end development
• It's an informal environment where everyone works hard and strives for excellence! (But it's excellence with an exclamation mark, the kind that brings with it a sence of infectious excitement for the products we make and the way we make them.)
• We work collaboratively here, and we're always professional, honest and nice. We know that none of us is as smart as all of us.
• We also take pride in great customer support: we enjoy active conversations with our customers and we're good citizens of many online communities.

Why work for MOO?

• It's an opportunity to work with a much loved brand
• A chance to work with supportive, professional people
• You'll get lively discussion with a sociable team
• There's table football, and Fridays often finish at "beer o'clock"
• Our UK office is also in a great location, close to Hoxton's bars and restaurants

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Head of Marketing

Overview

We’re looking for Head of Marketing to lead our global marketing team based in either London or Boston area.

The Head of Marketing is responsible for developing and delivering MOO’s global marketing strategy in order to accomplish three core objectives:

• acquire new business card customers
• increase the number of returning customers
• increase the recommendation rate of MOO by our customers

You will lead a small team of marketers and outside agencies working both in London and US, to ensure the plan is executed successfully. Your analytical approach will ensure we continue to test and refine while your creative side ensures we explore new opportunities for the MOO brand.

If you love seeing results first hand, and are that rare breed that is equally happy leading strategy development, building partnerships or analysing the details of a search campaign with the team, then this challenge is for you.

You will report directly to the VP Marketing & Product and join a smart, enthusiastic and very passionate team.

Responsibilities:

• Development of a 360-marketing plan, which considers all channels (both off and online) while continuing to build a well-loved brand;
• Lead the execution of the plan ensuring it stays on budget, monitor results of all marketing programs and analyse performance to find opportunities for further improvement;
• Responsible for high-level weekly reports and full wrap-up reports on a monthly basis;
• Responsible for the allocation and management of the marketing budget. You will also track progress and report back to management team on monthly basis;
• Management of a team of marketers across multiple locations;
• Negotiation of contracts with agencies and suppliers;
• Responsible for new business development, forge new strategic partnerships chosen to deliver new customers , develop new sales channels and build awareness among our target audience;
• Refinement of our social media strategy along side the Creative Director/Community Manager.

About You

Experience & Qualifications Required:

• Substantial marketing and PR experience preferably from both a big agency and in-house background;
• Must have relevant US marketplace experience;
• Specific experience in e-commerce preferred;
• Direct, Online, SEO and Social Media have served as your secret weapons in the past;
• Love setting the strategy but get the most satisfaction out of executing and refining the plan;
• Proven experience and ability in developing strong business relationships with external partners;
• Proven experience in managing large online marketing budgets;
• Proven experience managing and leading a team;
• Graduated with a relevant degree.

Skills & Attributes Required:

• Excellent leadership and people management skills;
• Analytical, results driven and hands-on;
• Creative thinker;
• Flexible and the ability to adapt to change quickly and effectively;
• Not afraid to take calculated risks!
• Excellent verbal and written communication skills with the ability to communicate with stakeholders at all levels;

It would be great if you also had:

• Start-up experience;
• Experience in marketing to small businesses;
• Worked in an international role or organisation with a global presence;
• Knowledge of the print industry, and/or a deep understanding of one or more of the following: photography / graphic design / illustration / small business and freelancers/consultants.

Reporting

VP Marketing & Product

Location

London, UK or USA

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Junior Unix Systems Administrator

Overview

MOO is looking for a Junior Unix Systems Administrator to join the Development team based in Old Street, London.

MOO is built on Debian running Apache, PHP and MySQL with a large helping of ActionScript.

Reporting to the Network Infrastructure Manager, you will bring a solid understanding of UNIX/LINUX operating systems to the table with the appetite to continue learning more about these technologies and the commercial application of them.

Over time additional responsibility will be given for care and maintenance of MOO’s servers. In addition to supporting the company’s use of technology across all three sites, including providing technical insight into issues on mostly OS X and occasional Microsoft platforms.

Responsibilities:

• Support Network Infrastructure Manager in maintaining MOO’s servers;
• Support the company’s use of technology across its three different sites, including providing technical insight into issues on mostly OS X and occasional Microsoft platforms.

About You

Qualifications, Experience & Attributes required:

• Computer related degree preferred however not essential;
• Excellent technical ability is required;
• Ability to work in a small but growing company

Skills & Attributes Required:

• Shell scripting;
• Understanding of TCP/IP and networking;
• A keen interest in UNIX;
• An appetite for learning and a genuine interest in technology;
• Strong communication skills both verbal and written;
• Flexible, adaptable and positive attitude;
• Sense of humour!

It would also be great if you had:

• Ability to discuss some of the following in-depth;
  • Perl
  • PHP
  • C (or C++)
  • HTTP
  • SMTP
  • DNS
  • SSH
  • Exim
  • Apache
  • MySQL
  • POP
  • IMAP
  • Systems Security

Reporting

Network Infrastructure Manager

Location

London, UK

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QA Analyst

Overview

MOO is looking for a QA Analyst to join the Development team based in Old Street, London.

MOO is built on Debian running Apache, PHP and MySQL with a large helping of ActionScript.

As a QA analyst you will evaluate and test new or modified software, work closely with the development team and the product management team to design effective test cases. You will also be expected to document test cases, record and report on the outcome of these tests scenarios.

Responsibilities:

• Develop, document and execute test plans;
• Maintain and execute a suite of test case documentation;
• Effectively communicate testing activities and results in oral and written formats;
• Participate in effective estimation, planning and quality risk analysis.

About You

Qualifications & Experience required:

• Proven experience of test case analysis and design;
• Hands on testing experience of a web application;
• Proven experience with bug reporting tools and bug databases, preferably JIRA;
• Familiarity of agile software development practices, preferably hands on experience of SCRUM;
• Knowledge of UNIX, OS X and Windows.

Skills & Attributes:

• Excellent attention to detail;
• Strong communication skills both verbally and written;
• Positive attitude in solving problems and finding solutions;
• Proven ability to work as part of a team as well as being able to focus and deliver on individual goals;
• Flexible, adaptable and positive individual.

It would also be great if you had:

• Computer science degree (or equivalent);
• Ideally experience in a multi-language and multi-locale platform.

Reporting

QA Lead

Location

London, UK

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Senior Web Designer

Overview

We’re looking for an amazing Senior Web Designer to join our Creative team based in Old Street, London.

With initial focus on a complete re-design of the moo.com site, you’ll be reporting to the Creative Director and working collaboratively with other members of the team – from our UX Designer to our product managers and junior designer.

A fun and hard-working environment, everything at MOO is designed with the customer in mind. Usability is at the forefront, but never at the expense of, great visual design. We’re as proud of our physical products as we are of moo.com itself, and look to provide a seamless journey between the two.

With strong commercial experience, you’ll be comfortable designing large-scale dynamic templates, as you will add the tiny special touches. Details mean everything to you, and you’re passionate about good design. A creative thinker able to see past the current trend, you’ll relish the prospect of making your mark on this much-loved brand.

Responsibilities:

• Work with the Creative Director to develop the visual language for moo.com and working with the wider team to ensure this makes the transition from designs to a fully coded site.
• Work with the brand and ensure consistency in all online customer touch points.

About You

We’re a friendly team at MOO, passionate about the products we make, and the way we make them. You’ll need to have that passion too and fit right in with the team and spot the times to play – and the times to knuckle down and get the project finished. You’ll see both times crop up a lot here.

You’ll be experienced enough to know what you’re doing, and wise and inquisitive enough to listen and open to learning new things as they happen. We’ve all learnt a lot here at MOO, and that learning isn’t likely to stop any time soon!

A middleweight or newly appointed senior designer in your current role, you’ll be looking to make a positive move to a new position and really make your mark on the design world.

Experience & Qualifications Required:

• Bachelor’s degree in graphic design or related field and/or a thorough understanding of graphic design and theory;
• Substantial experience in online design from a commercial background;
• Proven experience working on large-scale and feature-rich sites;
• Proven experience in static and dynamic page designs;
• Proven understanding of branding guidelines and business objectives;
• Proven experience in photoshop, indesign, illustrator, flash and a basic knowledge of HTML;
• Experience in working as part of a team and delivering projects in a collaborative, timely manner.

Skills & Attributes Required:

• Takes a collaborative approach and really enjoys working as part of a team;
• Passionate about design and the Internet;
• Ability to multi-task and react quickly to shifting priorities plus the ability to meet deadlines;
• An excellent eye for detail;
• Excellent verbal and written communication skills with the ability to communicate with individuals at all levels;
• Mentoring skills, ability to mentor more junior members of the team;
• Proactive, confident and with a positive “can-do” attitude;
• Enthusiasm, great energy and the ability to work in a fast paced, dynamic environment;

It would be great if you also had:

• Start up experience;
• At least a passing flirtation with the design/development of your non-work site;
• A willing to muck in and make the tea now and again!

Reporting:

Creative Director

Location:

Old Street, London

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Senior Online Product Manager

Overview

We’re looking for an exceptional Senior Online Product Manager to join our Product team to focus on the development of a premium shopping experience.

Based on market knowledge, research and a devotion to the MOO customer, the Product team is responsible for the strategy, development and performance of MOO’s industry leading product portfolio and online shopping experience.

You will be responsible for developing a premium online shopping experience to match our physical products. The Product Manager will own the development of the online store, shopping and payments experience for the MOO customer.

The Senior Product Manager will work closely with the Head of Product and will ideally demonstrate:

• A passion for creating remarkable online experience;
• A deep understanding of customer wants and needs;
• A confident grasp of ecommerce and up to date on evolving web trends;
• Ability to focus on existing product needs while keeping an eye on future trends and opportunities for innovations;
• The ability to own the product development process from business need through to launch.

Responsibilities:

• Work closely with Head of Product to translate business strategies into online store strategies, partnerships and initiatives that deliver against our core customer wants and needs;
• Responsible for site conversion and development of an award winning online store;
• Responsible for developing a premium shopping experience for MOO’s customers;
• Ensure the consumers voice is represented through all online store initiatives;
• Effectively collaborate with Technical, Marketing, UX, Design and Operations teams to successfully drive projects through to completion;
• Manage partner relationships, identifying necessary and/or desirable third-party features and managing partnership integration;
• Management and execution of quarterly roadmap;
• Producing weekly status reports for the relevant teams and management team.

About You

Experience & Qualifications Required:

• Proven experience in Product Management (concept through to launch) preferably from an ecommerce background;
• Proven ability of taking a product concept through all states of definition and development through to launch;
• Working knowledge of Agile methodology in an online environment;
• Must come from an online background.

Skills & Attributes Required:

• A passion for creating a premium online shopping experience;
• Truly innovative;
• An excellent eye for detail;
• Creative with a strong analytical mind and excellent problem solving skills;
• Excellent verbal and written communication skills with the ability to communicate and influence stakeholders at all levels;
• Enthusiasm, great energy and the ability to work in a fast paced, dynamic environment with tight deadlines;
• Strong leadership and people management skills;
• Proactive, confident and have a positive can-do attitude;

It would be great if you also had:

• Start up experience;
• A working knowledge of Excel, PowerPoint/Keynote, and OmniPlan (or other PM software).

Reporting:

The Head of Product

Location:

Old Street, London

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